Frequently asked questions
A free theft insurance is offered during a 3-year period for a gold (18ct,14ct), platinum or palladium ring from one of the collections of VdB&VR (Mémoire, AURODESIGN, Tessina, Traditions, f'OrU and Pre Wedding Ringcollection).
This insurance is valid once per purchased ring. The insurance covers the replacement of your ring, i.e. a new ring worth 75% of its purchase value, amounting to a maximum of € 250.
The following strict conditions apply; declaration of theft to the police within 24 hours after having established the facts. The certificate of authenticity and the theft warranty card, together with a copy of the declaration (the police report) and the order of the same ring are all sent to VdB&VR.